Strategy and Operations Adviser

What we are looking for:NRC is seeking an organised and experienced Strategy and Operations Adviser to play a central role in supporting the effective management of day-to-day operations and administration of the Operational Support and Strategy (OSS) department and its management team.You will be part of the OSS department, which brings together Global Finance, ICT, Supply Chain, and Strategy, Planning and Knowledge Management. OSS shapes organisational strategy, provides governance and assurance, delivers shared services, and develops practical solutions to organisational and operational challenges - ensuring NRC can deliver effectively on its mission.You will play a key coordinating role within the OSS department and across the wider organisation, enabling and supporting the work of the Deputy Secretary General and the OSS management team. You bring structure and clarity to complex processes, ensuring that planning, strategy development, budgeting, and administrative workflows are well organised, aligned, and effectively delivered.Working closely with senior stakeholders, you help optimise ways of working and ensure that operational activities consistently support strategic objectives. You are not only a trusted management support partner, but also a hands-on contributor with a strong project focus. You actively drive and support organisational development initiatives, including change management efforts, internal communication, and continuous improvements to how NRC works.This role is ideal for you if you are comfortable navigating complexity, coordinating across teams, and moving initiatives forward with purpose. You are energized by working with people, managing competing priorities, and creating structure in dynamic environments.What you will do:* Responsible for support to the OSS management team, Global Finance management team, the Global Support Advisory Group, and the department, including managing day-to-day operations and administration, tracking follow-up of decisions and ensuring efficient ways of working. * Facilitate and drive the annual planning, strategy and budgeting processes in the department in collaboration with other internal stakeholders. This includes development of the balanced scorecard and workplans and monitor implementation and report against these. * Responsible for internal communication, both within the department and from the department to the rest of the organisation. * Lead and/or contribute to specific initiatives, projects or working groups as delegated by the department director. * Coordinate contributions from the department, and quality assure, reports and documentation for the Senior Management Group (SMG) and the Board.Please download the detailed job description to learn more about the position.What you will bring:To excel in this role, candidates should possess the following qualifications and skills:* University degree or equivalent qualification, preferably at master’s degree level * Minimum five years of relevant experience within the humanitarian sector or equivalent * Fluency in English, both written and verbal. Working knowledge of Norwegian is preferable. * Strong ability to drive processes and push to keep timelines and plans * Strong facilitation and organisational skills with the ability to work with a wide range of stakeholders at different levels of the organisation, incl. facilitating Board and senior management work. * Demonstrated high quality communication skills, incl. writing and editing * Excellent administrative skills, incl. management support, strategy development, planning, and cross-departmental coordination * Documented experience and results related to the position’s responsibilitiesWhat we offer:* Duty station: Oslo, Norway * Contract: Temporary maternity cover (1 June 2026 – 30 April 2027). * Salary/benefits: Grade 9 on NRC’s Resident salary scale, with accompanying terms and conditions. * Flexible working hours and hybrid arrangements. * A new, people-centric workspace: In January 2027, we will move to Drivhuset (Urtegata 9) – a fully renovated, sustainable office in central Oslo designed for wellbeing and innovation. * NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability. * We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.Find out more about the benefits of working for NRCImportant information about the application process* For Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity Market Place. * When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education. * Submit your application and CV in English, taking care to attach your latest CV. * Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered. * We receive many applications for each vacant position and so only shortlisted candidates will be contacted.If you have any questions about this role, please email [email protected] the job title as the subject line.Why NRC?The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.Watch this short video to see NRC in action.We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:* do demanding and professional work, often in challenging contexts. * join a work culture that empowers every employee to share ideas and take responsibility. * be part of a welcoming and supportive community committed to human dignity.ABOUT USThe Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.Together, we save lives and rebuild futures.Safeguarding is central to NRC’s work. We expect all employees to:• treat everyone with respect and dignity• contribute to building a safe environment for all• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAHHOW TO APPLYClick HERE to apply.