Social Audit Consultant

CTG overviewCTG was established in 2006, almost 20 years ago, in Afghanistan. We currently operate in 35 countries and have approximately 11,500 staff members committed to good!But do you know who we are? And what do we do?We provide tailored Human Resources and Staffing Solutions that support critical global initiatives across Humanitarian and Development sectors, and are now strategically foraying into new industries, including Construction, Energy, and IT, with a focus on high-risk regions.Here’s a list of services we offer:•Staffing solutions and HR management services•Monitoring and evaluation•Fleet management and logistics•Facilities management•Sustainability and Communications Advisory•Election monitoring and observation•IT professional services•Medical assistanceVisit www.ctg.org to find out more.Overview of positionThe Somalia Urban Resilience Project Phase II (SURP-II) is a World Bank-funded project aimed at enhancing urban resilience and strengthening municipal governance in major cities across Somalia: Benadir Regional Administration (BRA), Garowe (Puntland State), Baidoa (South West State), Kismayo (Jubaland State), Dhuusamareeb (Galmudug State), Beledweyne (Hirshabelle State) and Hargeisa (Somaliland). SURP-II consists of the following components:* Urban Infrastructure and Services, * Institutional Strengthening and Analytics * Response to Urban Forced Displacement * Project Management and Capacity Building * Contingent Emergency ResponseThe Project Development Objective (PDO) is to "strengthen the public service delivery capacity of local governments, increase access to climate-resilient urban infrastructure and services." The project is managed by Project Implementation Units (PIUs) in each municipality and is coordinated at the national level by a Project Coordination Unit (PCU) housed within the Federal Ministry of Public Works. The United Nations Office for Project Services (UNOPS) serves as the engineering and supervising consultant (ESC) to ensure quality control and compliance.Role objectives3.1 Audit of RAP ImplementationNB. Physical site visits and on-site verification shall be conducted only for contracts with active civil works at the time of the audit. For sites where works have not commenced or have been completed, the audit shall be limited to desk-based verification of RAP documentation, compensation records, and grievance closure status. Active sites are in annex (1)For active civil works contract (Mogadishu, Kismayo, Garowe, Beledweyne, Dhusamareeb, Baidoa):* Review the RAPs cleared by the World Bank and in some instances RAP Completion reports * Assess the alignment between RAP implementation milestones and the sequencing of civil works, including verification that land acquisition, compensation, and access arrangements were completed prior to commencement of works in affected sections. * Conduct physical site visits and stakeholder interviews to audit RAPs as implemented or planned to be implemented. * Compliance assessment: assess compliance with the World Bank’s ESF (ESS5), RPF and respective RAPs; and identity gaps and areas for improvement. * Reporting: prepare a draft audit report for each city, including findings and recommendations. * Work planning: Provide detailed workplan to sequence implementation across cities, including contingency plans and maximizing efficiency/concurrent implementation where feasible.3. 2 Review Stakeholder Consultation and Grievance Management MechanismsStakeholder consultation:* Review stakeholder consultation activities in each city and provide recommendations for improvement. * Review specific consultation activities (planned and executed) targeting vulnerable and marginalized groups. * assess the nature and extent to which stakeholder concerns have been incorporated in project design and implementation and/or resolved.Grievance Redress mechanisms:* Collect and review up-to-date grievance registers from all six cities. * Verify the resolution status and closure of all RAP-related grievances. * Document unresolved cases and provide recommendations for their closure and future prevention.3.3 Review site practices related to Occupational Health and SafetyOHS audits should prioritize sites with active excavation, traffic diversion, drainage works, or heavy machinery operation, including urban road corridors and storm water infrastructure. For each contract and construction site located in the forementioned cities,· Review of OHS documentation, including risk assessments and method statements, Contractor ESMPs and site‑specific OHS plans, training records and toolbox talks, incident/accident registers and investigation reports, and emergency preparedness and response plans.· Review contractor practices on health and safety and determine that those practices are consistent with the Contractor ESMPs.· Check working conditions on each site; interview sample workers to determine that they are receiving adequate provisions as per their contracts.3. 4 Train Technical Teams on selected E&S themes* Based on the audit, determine thematic areas of training for PIUs, Project Coordinating Unit and technical staff at the Municipalities aimed at enhancing E&S practice and compliance of the project. * Work with World Bank ESF Specialist to develop training materials reflecting the themes identified. * Conduct in-person training sessions for technical teams in each city. * Prepare a training report with minutes of training sessions and signed participant lists.Training content shall be directly informed by recurring issues identified across active civil works contracts (e.g., compensation delays, traffic safety, worker welfare, grievance handling during construction), with practical examples drawn from audited sites.The timing of the trainings will be determined after completion and approval of the final report. Based on the findings and recommendations, the FGS Project Implementation Team experts may provide support for training and capacity building of the FMS teams, to be assessed upon report completion.Tasks 3.1–3.3 will run concurrently over a period of maximum 36 days, followed by Task 3.4 (training), which is expected to take up to 10 days.4. Approach & methodology4.1 Desk review: conduct systematic review of all relevant project documents using a standardized audit/checklist, including:* RAPs cleared by the Bank for the six cities and RAP Implementation Completion Reports. * Contractor ESMPs, OHS plans, incident/accident registers, investigation reports and training records. * Up to date Grievance records/registers * Stakeholder engagement plans4.2 Physical engagement of PAPs: conduct site visits and direct consultations with PAPs, PIUs, and relevant municipal authorities.* To verify the full delivery of entitlements.· To assess the resolution and closure of RAP-related grievances.o For each active contract, the consultant shall define and apply a minimum sampling threshold, including:A representative sample of PAPs (with attention to severely affected and vulnerable households)o A minimum number of workers per site, disaggregated by role and gendero All open and recently closed RAP‑related grievances linked to the contract4.3 OHS Site Inspections and Observations: Undertake physical verification at sites to assess whether systems are implemented in practice, including:* Safe access, housekeeping, and signage * Use and condition of PPE * Machinery, equipment, and traffic management * Work at height, excavations, and confined spaces * Welfare facilities and worker accommodations * Interview sampled workers to assess understanding of hazards, procedures, and labour rights, interview supervisors and safety officers on implementation and monitoringProject reportingReporting: provide structured, city-specific reports with clear findings and recommendations.Prior to commencement of the task, the consultant shall propose and discuss with the World Bank (i) checklist for OHS review and audit; (ii) site visit plans, sampling strategies and interview techniques.5. Sites selected for field mission and days of travel**#CitiesDays of work in each city (travel, audit and reporting)1Beledweyne4-62Garowe4-63Baidoa4-64Dhusamareeb4-65Mogadishu4-66Kismayo4-624 and max 36Field missions should be adapted to the ongoing activities on ground at time of visit to the city, and reflected in the Consultant’s technical proposal.6. Final OutputFor each city, the consultant will submit:* RAP Audit Report: * Executive summary * Methodology * Findings (compliance, gaps, recommendations) * Annexes (site visit notes, interview summaries, pictures) * OHS Compliance assessment * Executive summary * Methodology * Findings (compliance, gaps, recommendations) * Annexes (site visit notes, interview summaries, pictures) * Grievance Status Report: * Key observations on stakeholder engagement activities. * Summary of project-related grievances * Resolution status * Recommendations for closing unresolved cases * Summary table of grievances and complaints specifying cases received, resolved, unresolved, type, timeline. * Training Report: * Minutes of training sessions * Signed participant lists * Training materialsAll deliverables, including training, must be finalized and final report submitted by June 15th, 2026.Key competencies. Consultant’s Qualifications** Advanced Degree: A Master’s degree or higher in social sciences, land administration, or a related field. * Relevant Experience: Minimum of 8 years of professional experience in resettlement planning, social risks management, or implementation of RAPs for donor-funded projects, OHS, preferably World Bank-financed. * Technical Knowledge: Strong understanding of the World Bank’s ESF, Resettlement Policy Frameworks (RPF), and international best practices in resettlement and land governance. * Audit and monitoring skills: Proven experience conducting audits, monitoring, or evaluations of RAPs or similar social safeguards activities. * Capacity building: Demonstrated ability to deliver training and build institutional capacity, especially with municipal or local government teams. * Grievance management: Experience in grievance redress mechanisms and stakeholder engagement processes. * Analytical and reporting skills: Excellent analytical and report-writing skills. * Communication: Strong communication and interpersonal skills, including the ability to work with diverse stakeholders and facilitate participatory processes. * Language: Proficiency in English and Swahili is required.· Cultural sensitivity: Demonstrated ability to work effectively in fragile, conflict-affected, or culturally diverse environments.Where a single Consultant with comprehensive expertise in both Social and Environmental aspects, including Occupational Health and Safety (OHS), cannot be secured, the Hiring Company may appoint two Consultants with complementary qualifications who shall work collaboratively to deliver the services under this TOR.A technical and financial proposal is to be submitted for review and clearance with the WB by the Consultant(s).9. Code of Conduct. The consultant shall adhere to the highest standards of professional ethics and integrity throughout the assignment. All activities must be conducted in accordance with the World Bank’s Code of Conduct, relevant national laws, and the best international practices for social audits. In addition, the consultant shall:· Ensure confidentiality and informed consent in all stakeholder engagements. Information collected during this assignment must be treated as confidential and should only be shared or used for official purposes only.· Adhere to World Bank safeguarding policies, including SEA/SH (Sexual Exploitation, Abuse, and Harassment) protocols.Team managementThis role has no team management responsibility.Further information* What is required from the client? · Cleared RAPs · Cleared RAP implementation completion reports · Grievance registers · SEPs · ESMF/ESMPsHOW TO APPLYhttps://app.tayohr.io/jobs/detail/vac-51876-social-audit-consultant-50595