Senior Assessment Officer for OPT, based in Amman

BACKGROUND ON IMPACT AND REACHIMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED’s operational support in its fields of intervention.We are currently looking for a Senior Assessment Officer to support our team in the occupied Palestinian territory (oPt)Position: Senior Assessment OfficerStarting Date: ASAPContract Duration: Until end of June (with extension expected)Location: Amman, JordanCOUNTRY PROFILEThe humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs.In the West Bank, violence, displacement, and movement restrictions have intensified since October 2023. Israeli military operations - particularly in northern West Bank refugee camps such as Jenin and Tulkarm - have caused widespread destruction and displaced an estimated 40,000 Palestinians since early 2025. At the same time, escalating settler violence, demolitions, and access restrictions have increased protection risks and contributed to the displacement of Palestinian communities, particularly in Area C. Movement restrictions continue to fragment the territory, affecting the movement of approximately 3.3 million Palestinians and further constraining livelihoods, access to services, and humanitarian operations.Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. In 2026, IMPACT will facilitate a Multi-Sector Needs Assessment (MSNA) in the occupied Palestinian territory (oPt), providing a key evidence base to inform humanitarian planning and prioritization. To support the implementation of this assessment, IMPACT is recruiting a dedicated staff member to lead and coordinate the MSNA process.POSITION PROFILEUnder the line management of the Associate Research Manager (ARM), the Senior Assessment Officer (SAO) will be responsible for the implementation of IMPACT's 2026 Multi-Sector Needs Assessment (MSNA) in the occupied Palestinian territory (oPt). This includes overseeing all stages of the assessment cycle, including research design, coordination with humanitarian partners, data collection oversight, analysis, and the drafting and dissemination of research outputs. The SAO will work closely with IMPACT colleagues, operational teams, and external partners to ensure that the assessment responds to key information gaps and informs humanitarian planning and response prioritization.This position requires strong analytical and research skills, including the ability to critically assess complex datasets, identify key trends, draw meaningful conclusions, and translate findings into clear and compelling insights for humanitarian actors. The SAO should have excellent writing, visualization, and presentation skills, with the ability to tailor key messages for diverse audiences and support team members in strengthening analytical approahces throughout the research cycle. The ideal candidate will combine strong technical assessment experience with adaptability, creativity, and critical thinking, and be comfortable working in a fast-paced and evolving humanitarian environment.RESPONSIBILITIESThe SAO’s responsibilities include the following:ASSESSMENT MANAGEMENT AND COORDINATIONObjective 1.1: Management of assessment process* Ensure that the MSNA is planned in line with the country strategy, relevant research, and project objectives and with IMPACT’s research cycle and other relevant guidelines * Design the methodology and assessment tools associated with the assessment, according to IMPACT requirements and principles * Develop the Research Terms of Reference, Data Analysis Plan, questionnaire, and assessment tools under the supervision of the ARM and in collaboration with external actors to ensure the data will meet their needs and fill information gaps * Oversee the operational planning and coordination for the assessment, including the development of sampling strategies, identifying appropriate locations for data collection, etc. * Work closely with the IMPACT Operations Manager to ensure all FLATS preparations are finalized prior to data collectionObjective 1.2: Implementation* Responsible for implementing the research design and methodology of the MSNA in close collaboration with Field Officers * Developing and overseeing training of the assessment and data collection teams, ensuring that enumerators are well-trained on the questionnaire * In close liaison with data collection partners, monitor MSNA data collection progress and overall research quality, reviewing and correcting outliers, ensuring its correct implementation in line with agreed ToRs and adapting the workplan as necessary * Ensure regular situation updates on data collection are produced and circulated to line manager, relevant colleagues and external counterparts. Provide support and follow up on identified challenges during the data collection process * In close liaison with the Data Officer(s), ensure that data is revised and cleaned, and that all revisions are recorded * Ensure that all data and analysis are validated by IMPACT HQ before the product drafting stage * Conduct data analysis and lead on report production, following IMPACT guidelinesDRAFTING OF RESEARCH PRODUCTS* The SAO is responsible for consolidating and providing oversight for all analyses and conclusions from each assessment into REACH products, in line with agreed timelines, partner requirements, and IMPACT quality standards and guidelines * Lead and coordinate the dissemination of sectoral and multi-sectoral presentations during the humanitarian planning preparation period. Deliver tailored presentations of MSNA findings to clusters, working groups, donors, and inter-agency forums, adapting key messages to different technical and strategic audiences * Lead on the drafting of timely and accurate outputs that consolidate the analyses from the MSNA into outputs, including factsheets, reports * Ensure that products accurately reflect the information collected and that information is conveyed in a way that maximizes the ability to influence the humanitarian response * Maintain regular communication with Country Coordination and IMPACT HQ on progress and deadlines for written products * Ensure that all written products are validated by the ARM or IMPACT HQ before external release * Responsible for following the designated timeline of reports to be submitted to project partners and donors * Review outputs drafted by more junior staffEXTERNAL ENGAGEMENT* Regular representation of REACH/IMPACT in cluster and multi-sector meetings/technical working groups and follow up on technical issues identified in cluster meetings * Liaise with external partners to provide technical guidance and to identify potential for findings to be integrated into existing data sources used by the humanitarian community * Contribute to the creation of a positive image and overall credibility of the organisation, notably through the application of IMPACT’s mandate, ethics, values and stand-point with regard to other actors * Ensure that all relevant partners are consulted and involved at all stages of research cycle, specifically Humanitarian Clusters, technical working groups, and other partners * After validation by the line manager, represent IMPACT in relevant meetings/working groups, such as cluster coordination and working group meetings * Follow up on relevant issues identified by partners or during meetings/working groups * After validation by line manager, present research findings to relevant third parties in order to enhance their use and impactSTAFF MANAGEMENT & HR* Support the coordination and supervision of MSNA project staff and, where applicable, provide direct line management and technical guidance. * Contribute to the recruitment, onboarding, and training of MSNA assessment staff under the guidance of the ARM and in coordination with HR. * Identify and flag operational or performance challenges to the ARM and support the development of solutions or performance management plans where needed.The Senior Assessment Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners or collected during his/her assignment with IMPACT.REQUIREMENTS* Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc * Research skills Strong research and analytical skills, including experience designing quantitative assessments (e.g., sampling strategies and survey tools), managing and analysing datasets, and translating findings into clear, high-quality analytical outputs to inform humanitarian response and decision-making * Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Experience with KoBoToolbox for survey design and data collection is required. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset * Multi-tasking skills: Ability to multi-task with tight deadlines in a complex environment * Collaborative working style: Strong interpersonal skills and a collaborative mindset, with the ability to work constructively within a small team and contribute to a positive, supportive team dynamic. * Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities; * Familiarity with aid system Good understanding of the aid system is an asset. Prior experience with humanitarian coordination forums preferred; willingness and ability to develop and maintain strong contextual understanding of the oPt is essential * Communication/reporting skills Excellent verbal and written communication and drafting skills for effective reporting required * Academic qualifications Excellent academic qualifications, including a master’s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.) * Security environment Ability to operate in a complex and challenging security environment * Language skills Fluency in English required, competency in Arabic is an asset.COMPENSATION & BENEFITS* For this position, salary between 2’580 CHF and 2’640 CHF monthly (before income tax), etc as well as a monthly living allowance of 300 USD NB - IMPACT salaries are strictly determined by our salary grid depending on the grade of the position and the level of education of staff. A location-dependent security and/or isolation adjustment is then applied as a recognition that some staff are required to work in difficult places where living and working conditions are much more difficult than elsewhere. * Accommodation and food provided in the guesthouse. * Enrolment in Swiss private pension fund (Swisslife – approx. 9.975% of staff gross salary), health insurance, life insurance and repatriation assistance. * Flight tickets every 6 months & visa fees covered (in-country travel costs and professional expenses are fully covered). * Contribution to the luggage transportation between 20 and 100 kgs, depending on the length of the contract (+ luggage and personal property insurance) * Annual leave of 36 days per year. Public holidays of the country of assignment. Family/compassionate leave when applicable. * Predeparture induction - 3 days at IMPACT Initiatives’s HQ in Geneva + one week pre-departure training in ACTED HQ in Paris, including a 4-days in situ security training; * IMPACT prioritizes the psychological safety of its staff and the health insurance provided covers, among others, up to 1000 € per year of psychosocial counselling fees.HOW TO APPLYPlease apply directly on the website via the following link : Senior Assessment Officer for OPT, based in Amman (Link For External Applicants)