IT Specialist

Assignment period: 01.05.2026 - 30.04.2027Location: DamascusType of contract: National contract based on Syrian labour lawType of employment: FulltimeGIZ has been operating in Syria since 1976. It has thus established valuable contacts in civil society and garnered experience that is now crucial for supporting the country. From 2013 onwards, it worked without government involvement with the assistance of local non-governmental organisations. Despite the difficult conditions, GIZ has consistently contributed to improving people’s living conditions.In view of the developments since December 2024, which have led Syria into a decisive phase of transformation, GIZ plans to reopen its Country Office in Damascus in 2026. It is currently implementing ten projects on behalf of the German Federal Ministry for Economic Cooperation and Development (BMZ) and the Federal Foreign Office, with co-financing from the European Union and other donors. From 2026, the portfolio is planned to be expanded by several new projects.Your tasks* Manage and maintain information systems, networks, internet, and servers, including system administration via Entra ID, CISCO Meraki * Perform hardware and software installations, upgrades, and maintenance * Ensure IT systems comply with GIZ Standard Policies and Guidelines * Troubleshoot and resolve system issues and support users and provide helpdesk * Conduct trainings, awareness raising and information sessions about the standard usage of GIZ information system for staff members, including the data backup process * Act as the point of contact for GIZ HQ IT Operations (Global IT Services) and the information security officer * Support in Azure Cloud applications, including back up * Implement and maintain ISMS standards (ISO27001) and measures to minimise risk and mitigate the potential threat impact * Document and maintain IT processes, IT instructions and carry out general IT administration tasks * Consult and assist management level regarding the procurement of IT related equipment and licenses * Prepare IT reports and analyses on a regular basis in accordance with GIZ requirements * Where appropriate and reasonable, perform additional tasks upon request of the managementYour profile (required qualifications, competencies and experience)* University degree (BSc/MSc) in information technology or related fields * At least 5 years of experience in an IT position or similar experience in IT area * Certification for Microsoft Windows Server 2022, Windows 11 and MS Office M365 or equivalent experience * Outstanding knowledge of IT hardware and software, computer network systems, database software and network security * Relevant working knowledge of ISMS controls and measures based on ISO27001 * Knowledge of GIZ systems and specific GIZ software is an asset * Understanding the principles of cloud computing and the benefits/limitations of cloud solutions is an asset * Good presentation, communication and reporting skills with the ability to convey complex technical details in a user-friendly business context * Good time management * Professional fluency in written and spoken English and Arabic, knowledge of German is an assetHOW TO APPLYThe following minimum requirements for applications need to be fulfilled:1. Only application documents in English will be accepted. Documents in Arabic cannot be considered during the selection process. 2. Mandatory documents are CV and application letter in English stating your qualifications and previous professional experiences.The deadline for application is 28.02.2026. Only shortlisted candidates will be contacted.GIZ is committed to diversity and gender balance. It is encouraging persons with disabilities to apply for the position.Please submit your application to [email protected] indicating in the subject line the respective title of the position.