Interpreter / Translator - Humanitarian HUB, Brussels (w/m/x)

WHO ARE WE ?Médecins du Monde is an international medical development NGO that is part of an international network. We provide medical assistance to vulnerable groups in Belgium and around the world.We want universal health coverage where everyone has access to healthcare without barriers.In Belgium and around the world, our projects are aimed at all those who do not have or no longer have access to healthcare. In particular, they are structured around five areas: people on the margins of society; migrants or displaced persons; and victims of crises or conflicts.To carry out our mission, we rely on three pillars:* Care: providing real access to healthcare for populations. * Changing: more than just helping, we want to bring about long-term change. * Testifying: we do not remain silent. Thanks to our experience and our presence in the field, we challenge the authorities with facts, figures and realities.Our projects are guided by a set of values shared by our entire organisation: social justice, empowerment, independence, commitment and balance.CONTEXTThe Humanitarian Hub is a front-line reception and orientation centre, open during the day, which brings together a multitude of services and partners for people on a migration journey whose access to fundamental rights is restricted or even compromised. The Humanitarian Hub is coordinated by a consortium comprising Médecins du Monde, the Belgian Red Cross and BelRefugees.The Humanitarian Hub is distinguished by its cross-cutting approach: bringing together, in a single location and with harmonised opening hours, a multidisciplinary range of services capable of responding to a wide spectrum of often interconnected needs. Thanks to the coordinated organisation of 14 services, the Hub addresses basic needs (food, hygiene, clothing, shelter), access to healthcare and socialisation, as well as specific needs related to certain situations of vulnerability (women, minors, children, elderly people).In a context of limited human resources, the Humanitarian Hub operates on the basis of strong solidarity between teams and the pooling of responsibilities. Team members are required to contribute, beyond their main remit, to the continuity and quality of the Hub's services, in accordance with its strategy and guidelines.Each role involves close collaboration, flexibility and the ability to propose concrete solutions to serve users according to the following cross-cutting principles:An approach focused on the rights, dignity and autonomy of individuals.Neutrality, non-discrimination and fairness in guidance.Continuous improvement of the quality and consistency of the pathways.THE ESSENTIALThe interpreter helps to facilitate effective access to services for users and contributes to the project's activities (group sessions, individual consultations). This role may include an aspect of cultural mediation, depending on the needs of the project.MAIN TASKS AND RESPONSIBILITIESWhile ensuring confidentiality is maintained at all times, the interpreter's duties revolve around organising consultations and group activities.As an interpreter and facilitator,* Ensure users receive a high-quality welcome (listening, support); * Contribute to a good understanding of how the project works; * Participate in monitoring beneficiaries and referring them to external services; * Support a good understanding of the environment and context; * Facilitate exchanges by interpreting cultural nuances as needed to ensure clear communication without misunderstandings; * Participate in organising access to services and activities (order of arrival, waiting areas, registration, etc.); * Ensure that planned and ad hoc interpreting needs are met. * Take part in Humanitarian HUB team meetings and contribute to the continuous improvement of processes to maintain a dignified and high-quality welcome.As a mediator: play a central role in the organisation and implementation of group activities in close collaboration with the services:* Participate in the design of activities. * Reach out to users and identify their needs. * Contribute to the preparation of group sessions, in coordination with the activity leaders. * Facilitate and/or lead information and awareness-raising activities. * Feedback on exchanges, promoting mutual understanding * Be proactive in pre-identifying user needs * Contribute to the implementation of tools and strategies developed by the Hub (pre-identification of needs, internal and/or external referral of Hub users, community engagement).As a translator: providing mainly oral but also written translations during consultations with users of the project's services:* Translating information/communication/visual documents intended for distribution within the project; * Translating exchanges during consultations (medical, social, psychosocial or other); * Translate ad hoc data collection tools; * Translate and facilitate any group events (focus groups, surveys, etc.); * Translate all communication between the project and its audience.This list is not exhaustive; the person in this position may be flexible in performing any additional related tasks approved by their line manager.The position is under the hierarchical supervision of the Social Orientation & Information Manager. No staff supervision is required.YOUR PROFILEEducation/ Experience* Mother tongue or fluency : Tigrinya/Amharic * Fluency in English and/or French. * At least one previous significant experience in similar positions and/or in the social-health and/or migration sectors.Skills* Sensitivity to the nature of data collection in relation to the environment and status of beneficiaries. * Discretion, cultural sensitivity, reliability. * Ability to work independently, in an organised and proactive manner, and as part of a team. * Flexibility and stress management. * Alignment with the organisation's values, confidentiality.WE OFFER* A rewarding and essential role at the heart of Médecins du Monde Belgium's projects. * A permanent full-time contract (39 hours per week). * A gross salary of €2,489.96 for 1 year of experience and a gross salary of €2,540.01 for 3 years of experience, €2,591.06 for 5 years of experience. Relevant experience recognised. * Meal vouchers (€8/day worked – Hospitalisation insurance – 100% reimbursement of public transport costs). * Place of work: Humanitarian HUB. * Start date: AprilHOW TO APPLYPlease submit your application by 22/03/2026 using the appropriate form.MdM-Be does not ask for any financial contribution in the recruitment process.MdM-BE reserves the right to finalise a recruitment before the closing date for receipt of applications.Médecins du Monde is committed to people with disabilities and fights against all forms of discrimination. We inform you that your data is computerized and will be treated confidentially. In the context of this application, your data will be kept for a period of 6 months. Only persons authorised by our General Privacy Policy will be able to access your data for strictly internal purposes.