Human Resources Officer

ABOUT ONSUR:The International Association for Relief and Development (ONSUR) is a non-governmental organization established in early 2012 and registered in Syria. ONSUR is dedicated to implementing relief and development projects that empower local communities and promote a dignified life for vulnerable populations. , the organization operates through a network of execution offices in Syria, Lebanon, Iraq,Turkey, and Yemen. ONSUR delivers humanitarian assistance and sustainable development initiatives in conflict-affected regions, with a focus on transparency, community engagement, and long-term impact.Location: DamascusPOSITION SUMMARY:The Human Resources Officer will support the HR function of ONSUR by coordinating recruitment, employee relations, performance management, HR administration, and compliance with applicable labor laws and organizational policies. This role contributes to fostering a positive work environment in alignment with ONSUR’s mission and values.ESSENTIAL DUTIES AND RESPONSIBILITIES:1. RECRUITMENT & STAFFING* Coordinate recruitment activities including job postings, candidate screening, interview scheduling, and onboarding. * Ensure fair and transparent hiring processes in line with organizational standards. * Maintain and update job descriptions for all roles.2. EMPLOYEE RELATIONS* Act as a primary point of contact for HR-related staff inquiries and concerns. * Promote a respectful workplace and assist in resolving employee issues. * Support engagement initiatives and employee morale.3. PERFORMANCE MANAGEMENT* Assist in implementing performance evaluation systems. * Support managers in setting performance objectives and tracking outcomes. * Identify training needs based on performance reviews.4. HR ADMINISTRATION* Maintain accurate and confidential personnel records. * Prepare HR documentation, reports, and correspondence. * Manage contracts, renewals, attendance, leave tracking, and separation processes.5. POLICIES & COMPLIANCE* Ensure HR practices comply with local labor regulations and internal policies. * Support implementation of organizational policies including code of conduct and safeguarding. * Assist in updating and communicating HR policies and procedures.6. LEARNING & DEVELOPMENT* Coordinate staff orientation and onboarding sessions. * Support training and professional development activities. * Monitor effectiveness of training interventions.7. ORGANIZATIONAL SUPPORT* Contribute to building a culture of teamwork, accountability, and ethical conduct. * Support HR planning and workforce development initiatives.QUALIFICATIONS & EXPERIENCE* Bachelor’s degree in Human Resources, Business Administration, or related field. * Minimum 2–3 years of HR experience, preferably within NGOs or humanitarian contexts. * Familiarity with labor law and HR best practices. * Experience in recruitment, employee relations, and HR administration.SKILLS & COMPETENCIES* Strong interpersonal and communication skills. * High level of integrity and confidentiality. * Organizational, problem-solving, and time-management skills. * Ability to work under pressure and handle multiple tasks. * Proficiency in MS Office (Word, Excel, Outlook). * Fluency in English; additional languages an asset.CORE VALUES* Commitment to ONSUR’s mission, ethical behavior, and humanitarian principles. * Respect for diversity and inclusion. * Accountability, transparency, and professionalism.Child Protection PolicyONSUR maintains a strict zero-tolerance policy toward all forms of child abuse and exploitation. The organization is fully committed to creating and maintaining a child-safe environment across all areas of its work. All employees are expected to uphold the highest standards of behavior to ensure the safety and well-being of children, and any breach of this policy will result in immediate disciplinary action.Anti-Discrimination, Harassment, and Abuse PolicyONSUR is an equal opportunity employer. We are committed to fostering a safe, inclusive, and respectful workplace for all. Discrimination, harassment, or abuse of any kind — whether based on race, ethnicity, religion, gender, age, disability, marital status, citizenship, or military status — is strictly prohibited and will not be tolerated.All staff are expected to promote a culture of respect and integrity. Participation in any form of abuse, harassment (verbal, physical, or sexual), intimidation, or exploitation — whether inside or outside the workplace — is a violation of ONSUR’s core values and policies.Diversity & InclusionONSUR is strongly committed to gender equality and encourages qualified female candidates to apply for this position.HOW TO APPLYInterested candidates are invited to apply by filling out the Google Form linked below. Please provide your CV explaining your relevant experience for the role.🔗 [From Here ]Only shortlisted candidates will be contacted. ONSUR reserves the right to close the vacancy before the deadline if a suitable candidate is identified