Expert Advisory Services Manager

EXPERT ADVISORY SERVICES MANAGERPosition Type: Full-timeLocation: Flexible (remote); Must be located and eligible to work in the U.S.Salary Range: $73,000 - $82,150Closing Date: March 13, 2026Candidates will be reviewed on a rolling basis. The position will remain open until we have a sufficient pool of diverse candidates who meet the job requirements, at which point we may pause the review of new applications before the stated deadline. Please understand you may not be contacted for several weeks after you apply.Ideal Start Date: 2-4 weeks after offerABOUT THE CENTER FOR DISASTER PHILANTHROPYCDP began in 2010 with the goal of pioneering the practice of strategic disaster philanthropy. Since then, it has grown in its ambition, envisioning a world where the impact of disasters is minimized through thoughtful, equitable and responsive recovery for all. CDP has a $40 million budget and a team of more than 30 staff members working remotely across the U.S.CDP is a trusted partner, expert and authoritative resource helping hundreds of individuals, foundations and corporations boost the impact of philanthropic giving in response to disaster and humanitarian crises by supporting equitable recovery and addressing root causes of vulnerabilities worldwide.* In 2020, CDP was a featured nonprofit for the 14th Annual CNN Heroes: An All-Star Tribute. * CDP has earned Charity Navigator’s Four-Star Charity rating and Candid’s Platinum Transparency seal.As an organization grounded in racial and intersectional equity, our team members are deeply committed to strengthening communities most vulnerable to disasters because of systemic inequities. We are guided by our values of integrity, boldness and innovation, humility and empathy in all we do in pursuit of our mission.Bottom line: We aspire to walk the talk of anti-racism and to treat each other and our partners in ways that inspire trust, creativity, learning and care.Be a part of our fast-growing team that offers countless ways to help communities thrive. Join us!RESPONSIBILITIES & DUTIESThis new position within the organization is an exciting opportunity to continue to build out the Expert Advisory Services (EAS) capability of CDP. The role will require an entrepreneurial spirit to translate overarching needs to concrete deliverables with clients, and qualities to rapidly support the sense-making and formation of the EAS’s growth strategy into reality for the clients we serve.This role will blend time in all aspects of the work, and requires the enthusiasm and capability to quickly shift and deliver on high-level strategy collaboration with the Director, down to the nuances of project delivery as an individual or as a project team: quality deliverable development, engaging webinar and workshop design, note-taking and agenda-setting.The EAS manager works with the director of advisory services (DAS) to manage and deliver consulting projects within the EAS umbrella of work, build out and oversee the training and management of the CDP Corps, be involved in business development needs, and collaborate with the DAS and EAS team to continue to evolve and fulfill the strategic goals of this arm of the organization. Client and conference travel, while infrequent, may also be required averaging 2-3 days per trip, 4-8 trips per year.As a fully remote workforce, CDP prioritizes employee engagement and relationship building in service of a collaborative culture rooted in equity. To this end, in-person team retreats are scheduled throughout the year in different regions of the U.S. This role will be expected to attend 2-3 retreats per year, which average 3-5 days of travel.PRIMARY RESPONSIBILITIES INCLUDE:Project management and delivery* Build productive client relationships. * Manage client engagements, including designing and facilitating workshops/training, supporting the crafting of clients’ disaster strategies, authoring unique monthly disaster update emails and consulting reports, holding regular project management meetings and conducting consultations on disaster response and recovery best practices. * Make learning fun and have participants understand their role in solution-building and implementation through event and meeting design that are engaging, empowering and effective. * Be on project teams for projects managed by others within the EAS workstream. Provide support as needed in various areas ranging from agenda development and note-taking to facilitation and content development. * Set clear goals, monitor progress and provide regular feedback to project team members. * Ensure effective delivery of services as a project manager or project team member.Cross-functional business development* Manage pipelines of consulting clients in collaboration with the DAS. In partnership with other members of the team across the organization, including the DAS, resource acquisition manager and members of the development team, engage in business development including meeting with potential clients, conducting needs assessments and coordinating to develop tailored scopes of work (SoWs) and budgets for potential clients. * Coordinate with the resource acquisition manager, development portfolio managers and the organization’s customer relations management system (RENXT) while identifying and cultivating other relationships with key stakeholders, including philanthropic organizations, nonprofits, government agencies and industry partners (including PSOs).Strategic operations and delivery* Collaborate with the DAS and EAS team to refine and deliver the EAS strategy to build capacity and refine the consulting line of services. * Translate nebulous needs, appropriately adapting to create client deliverable types that fit industry best practices. * Build, train and oversee a cadre of expert consultants – CDPCorps – who can engage in advisory services for CDP. * Collaborate cross-functionally across the organization to develop standardized training for the CDPCorps.Other duties* As directed by the DAS and strategy & innovation VP, represent CDP to the public, community leaders, social service and community-based organizations, disaster experts and colleagues in the field of philanthropy to promote our expertise. * In coordination with the DAS, coordinate with the director of innovation and special projects and associates to identify education needs (deliverables or information) for projects and clients. * Work with the strategy and research team to support knowledge mobilization related to research, learning and evaluation projects. * Work closely with marketing and communication, development, and funds management and coalition building teams to ensure effective collaboration on EAS contracts, deliverables or clients. * Serve on committees, panels and task forces at CDP as appropriate and as available. * Remain knowledgeable about the priorities of the organization and the strategy & innovation team, the strategic plan, and the field of disaster philanthropy. * Collaborate effectively with colleagues across the organization. * Perform other duties and job-related tasks that may be assigned.This position reports to the DAS but works in service of the whole organization.REQUIRED QUALIFICATIONS AND SKILLS:* Roughly 5-7 years of (or equivalent) of progressively responsible experience demonstrated through expertise in the fields of disaster or emergency management, humanitarian crises, consulting, and/or philanthropic advising. * Demonstrated ability to manage or oversee multiple high-level, complex and/or multifaceted areas/programs with a fair level of scope or impact. * Demonstrated ability to work independently and make decisions with considerable latitude. * Demonstrated ability in development and management of SoWs, projects, and budgets (volunteer or professional). * Domestic or international disaster response, recovery, mitigation, and/or resilience experience. * Superior written and verbal communication skills. * Demonstrated ability to proactive approaches to problem-solving with strong decision-making capability. * Ability to work in a fast-paced, remote environment. * Ability to quickly learn and utilize new project management, project delivery, and client relationship tools. * Demonstrated ability to effectively persuade key decision-makers to take recommended actions and to effectively represent the organization externally. * Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint), and Adobe Acrobat.PREFERRED QUALIFICATIONS AND SKILLS:* Consulting experience at various levels and positions. * Volunteer leadership roles experience. * Familiarity with, although not necessarily a professional background in, the philanthropic or disaster fields. * Experience with building innovative, user-friendly, and visually pleasing deliverables, using not only traditional (Microsoft Office, Canva), but also non-traditional (e.g., PowerBI, other dashboards) methods. * Project Management or equivalent training or certification (Project Management Professional, Agile management, Scrum Master, etc.). * Supervisory experience leading teams, developing talent and fostering a collaborative and high-performing work environment.PERSONAL CHARACTERISTICS:* Entrepreneurial spirit. * Willing to roll up sleeves, critically think through ambiguous tasks, and create solutions from an end-user’s perspective. * Confidence in strategic risk-taking. * Tact and diplomacy soft skills to navigate numerous interpersonal dynamics. * Good with establishing healthy working relationships with clients and other non-colleague workmates. * Commitment to the values intrinsic to CDP’s mission and strategy. * Energetic and eager to tackle new projects and ideas. * High tolerance of ambiguity and appetite to tackle issues constructively. * Strong and nimble team player capable of cultivating productive relationships across teams and with clients. * Sense of humor.HOW TO APPLYTO APPLYQualified candidates should submit their resume and a cover letter via this link. Applications must highlight competencies against requirements.All applicants must be able to provide documentation that they are legally eligible to work in the United States for an extended period.Due to the expected volume of applications, only finalists will be notified. No phone calls, please.