Communications Officer

JOB DESCRIPTIONJob Title: Communications OfficerContract Type: Full time – Office BasedTeam: Admin and financeReports to (Line Manager): Country DirectorJob Purpose SummaryLead and implement Turquoise Mountain Palestine’s communications strategy across commercial, heritage, and development programming, ensuring strong local and international visibility, high-quality visual storytelling, and effective donor and partner engagement.KEY RESPONSIBILITIES AND ACCOUNTABILITIESCore Responsibilities:* Plan and implement a clear communications approach that supports commercial growth, programme visibility, and donor engagement. * Manage all social media platforms, including planning content, photography, videography, graphic design, and writing captions and stories. * Ensure our messaging reflects the strength of Palestinian artisans and the impact of our work.Commercial* Work closely with the Commercial Lead to promote product launches, exhibitions, retail activity, and international sales. * Produce strong visual and campaign content that supports sales and brand positioning.Donor & Fundraising* Document programmes through field visits, photography, and beneficiary interviews. * Produce compelling success stories, case studies, factsheets, and brochures. * Ensure donor visibility requirements are met. * Develop communications materials that help attract new donors, partners, and funding opportunities.Programmes & Partnerships* Capture and communicate the impact of heritage, training, and economic development programmes. * Produce image bundles and short films for partners and stakeholders.Events & Media* Lead communications support for exhibitions, events, and donor visits. * Draft press releases and support media outreach locally and internationally. * Maintain an organised archive of images and communications materials. * Undertake other communications-related tasks as requested by the Country Director.Professional Approach* Strategic and commercially aware, understanding how communications drive sales, visibility, and funding. * Able to translate commercial priorities, product launches, and exhibitions into compelling campaigns. * Strong understanding of how storytelling supports donor engagement and fundraising. * Highly organised, able to manage multiple campaigns across commercial, programme, and donor work. * Comfortable coordinating closely with the Commercial Lead and programme teams.Personal Attributes* Creative with a strong visual eye and attention to detail. * Proactive and solutions-oriented. * Confident communicator, able to engage artisans, beneficiaries, partners, and media. * Results-driven, with an interest in growing audiences, sales, and donor engagement. * Passionate about arts, heritage, and supporting Palestinian artisans.Specific Job Skills and Experience* Degree in Communications, Media, Marketing, Journalism, or related field (or equivalent experience). * 5-8 years of professional Experience in nonprofit, development, cultural, or commercial sectors preferred. * Proven experience managing social media channels, scheduling content, and supporting or running campaigns. * Familiarity with platforms such as Instagram, Facebook, LinkedIn, YouTube is preferred. * Experience supporting commercial marketing initiatives, product launches, exhibitions, or retail promotion. * Experience producing strong product photography and promotional content. * Experience developing donor-facing materials (case studies, factsheets, impact stories). * Experience contributing to communications that support fundraising or partnership development.Skills* Strong photography and visual storytelling skills. * Proficiency in design and editing tools (Adobe Creative Suite or equivalent). * Excellent written and spoken English and Arabic. * Ability to create content that supports commercial growth and attracts donors. * Strong organisational and time management skills.HOW TO APPLYApplication DetailsTo apply, please submit the following to [email protected] (Email title: Communications Officer-Palestine).* Cover letter about your background, experiences and motivations for this post explicating your communications experience, * Updated CV, * A concise portfolio with work samples covering areas such as social media management and content production, media relations, marketing campaigns, etc.Applications without a portfolio or cover letter will not be reviewed.Only shortlisted applicants will be contacted for an interview.Deadline for application: Sunday, March 1, 2026