Capability Development Approach Consultant

Open to Internal and External CandidatesPosition Title : Capability Development Approach Consultant Duty Station : Home-based Classification : Consultancy, Category B Type of Appointment : Consultancy Contract Desired Start Date : As soon as possible Closing Date : 18 March 2026 (11:59 PM, Bangkok Time) Reference Code : CFA19398/2026Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely withgovernmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane andorderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.1.ORGANISATIONAL CONTEXT AND SCOPE:The Bali Process on People Smuggling, Trafficking in Persons and Related Transnational Crime (Bali Process) is a nonbinding and state-driven process involving 49 members (countries and international agencies), including the UnitedNations High Commissioner for Refugees (UNHCR), the International Labour Organization (ILO), the InternationalOrganization for Migration (IOM) and the United Nations Office of Drugs and Crime (UNODC), as well as a number ofobserver countries and international agencies who participate in this voluntary forum.More information about the Bali Process can be found at www.baliprocess.netThe RSO was established in 2012 to facilitate the operationalisation of the Regional Cooperation Framework (RCF)to reduce irregular migration in the Asia and Pacific region. The RSO aims to support and strengthen practicalcooperation on refugee protection and international migration, including human trafficking and people smuggling,and other components of migration management in the region. The RSO is co-managed by the Australian andIndonesian Governments.More information can be found at www.rso.baliprocess.netTo deliver on its mission, the RSO operates according to four core purposes that underpin how it provides supportto Bali Process Members and Working Groups. These core purposes are: (1) being responsive to Bali ProcessMembers and Working Groups by engaging with members to deliver activities that contribute towards Bali Processcommitments and sourcing specialist technical assistance; (2) operational capacity building through thedevelopment and delivery of fit-for-purpose operational capacity-building activities relevant to the Bali Processmandate; (3) capability development through policy and promotion of best practice by conducting research andproviding access to information and resources that support dialogue, policy development and improved responsesto people smuggling, trafficking in persons and related transnational crime using a victim-centered approach; and(4) outreach, engagement and advocacy to promote the RSO's work to external partners, publicly advocate on keyissues, and act as a connector for information sharing and dialogue among Bali Process members. These corepurposes, particularly the emphasis on operational capacity building and capability development, necessitate astructured and systematic approach to the design and delivery of training and capacity building initiatives acrossthe region.To ensure this structured and systematic approach to capacity building initiatives, the RSO requires a comprehensiveCapability Development Approach that provides clear frameworks, methodologies, and quality assurance mechanismsfor all RSO capability development activities. This approach will serve as the foundational document guiding the design, implementation, and evaluation of RSO capability development interventions across the region.Given the above, the consultancy will involve the development of the Capability Development Approach. Thedevelopment process will involve conducting consultations with relevant stakeholders and the development of acapability development framework, training design principles, an e-curriculum development approach, trainingimplementation methodology, an institutionalisation framework detailing a Train-the-Trainer approach and posttrainingaction planning framework, and quality assurance and monitoring and evaluation guidelines. The consultantwill further support existing office efforts to draft and finalise a Theory of Change for the next work plan.2. RESPONSIBILITIES AND ACCOUNTABILITIESReporting to the Monitoring, Evaluation, and Learning Program Manager, the consultant is expected to performthe following tasks during the period covered under the consultancy contract. An indicative workplan has alsobeen included to provide indicative timelines for each output. Payment for the consultancy will be deliverablebased. Category B Consultant: Tangible and measurable outputs of the work assignmentOutput 1 - Stakeholder Consultation Report (including)This output captures insights from key stakeholders to inform the development of the capability developmentapproach and identify current practices, gaps, and needs.- Documentation of inputs from organisational staff, partner organisations, and government representatives- Analysis of current capability development practices and gaps in the RSO- Analysis of current learning resources, including user requirements and accessibility for the organisation'sknowledge management platform- Summary of consultation findings and recommendationsOutput 2 - Draft Capability Development Approach Document (including)This output presents the draft comprehensive framework and methodologies that will guide all capacity buildingactivities, including training design, delivery, and monitoring and evaluation mechanisms.- Executive summary and strategic alignment with relevant regional cooperation strategies (e.g. 2023 AdelaideStrategy for Cooperation)- Multi-pillar capability development framework covering knowledge and network development, operationalcapacity development, and institutional strengthening- Targeted approach to capability development activities aligned with different stages of the migrationmanagement cycle- Detailed typology of RSO capacity building activities and interventions- Training design principles, implementation methodology and delivery approaches, covering aspects such asEnglish language testing provisions and multi-language considerations, training participant selection criteriaand verification processes, and training scoping methodology for different types of interventions- Training e-curriculum development approach and best practices- Institutionalisation framework detailing Train-the-Trainer approach and implementation processes, posttrainingaction planning framework, application and monitoring, and partnership integration strategies- Quality assurance and monitoring and evaluation guidelines including standardised delivery methodologies,survey response rate targets and engagement strategies, performance measurement systems with output,outcome, and impact indicators, and continuous learning and adaptive programming approaches- Alignment with RSO Alumni Network and Secondee Programme- Support the lead consultant in finalising the RSO’s Theory of Change for the next workplan.Output 3 – Finalised Capability Development Approach DocumentThis output represents the completed, validated approach document ready for organisational adoption andimplementation.- Comprehensive document incorporating all stakeholder feedback and revisions- Executive summary suitable for senior management and external stakeholders- Implementation roadmap and next stepsOutput 4: RSO Delivery Protocols and Practical Implementation Tool for Capacity Development ActivitiesThis output operationalises the RSO Capability Development Approach into a practical tool consisting of standardiseddelivery protocols for improved quality and consistent methodology in delivering capacity development activities byprogrammatic teams.- Development of a toolkit of programme delivery mechanisms and standards, establishing mandatory andoptional elements for the delivery of each capacity development activity type, including language and accessconsiderations to support effective nominations for participation by Member States- Internal consultations to collect existing good practices and delivery components- Establishment of internal guidance and training procedures to support effective and consistent implementation- Definition of mandatory elements for activity delivery (e.g. certification and recognition protocols, alumninetwork and secondee programme integration procedures, leadership development components,relationship-building mechanisms, strategic communications components, etc.)- Definition of optional enhancement elements (e.g. study or field visits, additional participant recognitionelements, etc.)Indicative Workplan Deliverables1 - Stakeholder Consultation ReportKey tasks1. Conduct comprehensive stakeholderconsultations with RSO staff, partnerorganisations, and governmentrepresentatives2. Analyse current capability developmentpractices, identify gaps, and assess learningresources and knowledge managementplatform accessibility3. Synthesise consultation findings intoactionable recommendations for thecapability development approach.Indicative Number of Days 7Indicative Delivery Date Week 2-3Deliverables2 - Draft Capability Development ApproachKey tasks1. Develop the multi-pillar capabilitydevelopment framework with targetedapproaches for different stages of themigration management cycle2. Design comprehensive trainingmethodologies including design principles, ecurriculumapproach, implementationmethods, and Train-the-Trainer framework3. Establish quality assurance and M&Eguidelines with performance measurementsystems and standardised deliverymethodologies.4. Support the drafting and finalisation of theRSO’s Theory of Change, ensuring thatguidelines and mechanisms outlined aboveare aligned with it Indicative Number of Days 14Indicative Delivery Date Week 6-7 Payment upon completion of deliverables 1 and 2Deliverables3 - Finalised Capability Development ApproachKey tasks1. Incorporate stakeholder feedback andfinalise all revisions to the draft document2. Develop executive summary tailored forsenior management and externalstakeholders3. Create implementation roadmap with clearnext steps for organisational adoption.Indicative Number of Days 7Indicative Delivery Date Week 9-10Deliverables4 - RSO Delivery Protocols and Practical Implementation Tool for Capacity Development ActivitiesKey tasks1. Develop comprehensive toolkit ofprogramme delivery mechanisms andstandards for each capacity developmentactivity type2. Conduct internal consultations to identifyand document existing good practices anddelivery components3. Define and document mandatory elements(e.g., certification protocols, alumniintegration) and optional enhancementelements (e.g., study visits) for activitydelivery4. Establish internal guidance and trainingprocedures to support effective and consistentimplementationIndicative Number of Days 7Indicative Delivery Date Week 11-12Payment upon completion of deliverables 3 and 4Performance indicators for the evaluation of results- Timely delivery of all specified outputs within agreed timeframes- Quality and comprehensiveness of the Capability Development Approach document as assessed by the supervisorthe Monitoring, Evaluation, and Learning Program Manager.- Incorporation of stakeholder feedback and alignment with RSO strategic objectives- Practical applicability of approach for immediate implementation- Clear articulation of quality and monitoring and evaluation mechanisms3. REQUIRED QUALIFICATION AND EXPERIENCEEducation:• Bachelor's degree in education, adult training and development, or related field (minimum requirement)• Master’s degree in education, adult training and development, or related field (preferred)Experience:• Minimum 7 years of experience in capacity building and/or training design• Demonstrated experience in developing organisational training frameworks, policies, or strategic approaches• Proven track record in designing and implementing adult training programs or capacity development initiatives• Strong familiarity with program monitoring and evaluation and training quality assurance• Previous work with the RSO or similar regional mechanisms an advantageSkills:● Excellent understanding of adult learning principles and training design● Strong analytical and strategic thinking capabilities● Excellent writing and communication skills with ability to produce clear, comprehensive documentation● Experience in stakeholder consultation and engagement processes● Familiarity with migration management, border security, or transnational crime issues● Project management skills and ability to work independentlyLanguages:• Excellent written and spoken English• Ability to communicate complex concepts clearly to diverse audiences• Additional regional languages (e.g., Bahasa Indonesia, Bahasa Malay, Thai, Vietnamese) is an advantageTravel requiredShould the Consultant be required to travel by the Organisation, the Consultant will be provided withtransportation or reimbursed for the cost of their travel following advance agreement and in accordancewith IOM’s travel policies, including IN/6. The Consultant will receive a Daily Subsistence Allowance (DSA)according to IOM’s established rates, during their stay in the place of duty while on TDY.4. DESIRABLE COMPENTENCIESValues• Inclusion and respect for diversity: respects and promotes individual and cultural differences. Encourages diversity andinclusion.• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizationalprinciples/rules and standards of conduct.• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.• Courage: demonstrates willingness to take a stand on issues of importance.• Empathy: shows compassion for others, makes people feel safe, respected and fairly treated.Core Competencies• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goalsand optimize results.• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is actionorientedand committed to achieving agreed outcomes.• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for ownaction and delegated work.• Communication: encourages and contributes to clear and open communication; explains complex matters inan informative, inspiring and motivational way.OtherAny offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency,visa and authorizations by the concerned Government, where applicable.Salary and conditions information:• The succes…