Area Operations Manager Artibonite Haiti

All NRC employees are expected to work in accordance with the organization’s values. To be dedicated, innovative, inclusive and accountable are attitudes and beliefs that shall guide our actions and relationships. NRC has a commitment to safety and wellbeing and together we build a positive working culture to feel valued, empowered, supported, safe and have a sense of belonging. NRC does not tolerate employees exploiting or abusing people and has zero tolerance to inaction.WHAT WE ARE LOOKING FORThe Norwegian Refugee Council (NRC) is seeking a highly qualified, resilient, and dynamic professional to take up the role of Area Operations Manager for Artibonite, Haiti. The purpose of the role is to lead the day-to-day operational oversight of the designated Area Offices by coordinating programme implementation and ensuring compliant, high-quality support services. The role drives for the achievement of key programme objectives, addressing operational bottlenecks, maintains the area delivery of services, and escalates risks to country leadership to ensure high quality and cost-effective programme/project implementation within the area operations.WHAT YOU WILL DO* Lead the establishment of the NRC Area Office in Artibonite, including supporting the identification and set-up of office premises, ensuring the office becomes fully operational, and coordinating closely with support departments * Develop and maintain constructive engagement with local authorities, community leaders, civil society actors, humanitarian organisations and other relevant stakeholders to facilitate programme implementation and strengthen NRC’s operational presence in the area. * In close coordination with the Humanitarian Access and Safety (HAS) team, support access negotiations and contribute to the development and implementation of area-specific access strategies to ensure safe and principled humanitarian operations. * Line management responsibilities for directly reporting staff. This includes the: * Performance management process: setting clear goals aligned to country strategy and priorities, and to follow up and support staff's achievement. * Responsible for key processes as workforce planning, recruitment, staff induction, and development and ensure Duty of Care for own staff. * Act, a member of the Country Management Group (CMG) representing the area of operations and chair the Area Management Group. * Collaborate with the programme unit at the country office to ensure that area-specifics are embedded in the core competencies and country strategy and Plan of Action. Support the development of concept notes, project proposals and budget development to scale-up response activities.Please download the detailed job description to learn more about the position.What you will bring* Minimum 5 years of experience in a Senior Project and team Management role, preferably within a humanitarian/recovery context. * Bachelor's degree in political sciences, Social Studies, Business Administration, or any other relevant field. * Proven work experience in a highly volatile and insecure context. * Fluency in French and Creole, both written and verbal. Good command of English. * Experience in implementing and managing cash-based interventions and market-based programmes. * Proven contextual knowledge of Haiti, including humanitarian access dynamics, displacement patterns and local governance structures, particularly in Artibonite. * Proven experience in managing start-up phases, program closures (exit strategies), and operations in high-risk or hard-to-reach contexts, ensuring continuity and impact under volatile conditions. * Experience liaising with multiple stakeholders including government, donors, UN and I/LNGO partners * Knowledge of the circumstances, needs and challenges displacement and conflict-affected host community, returnee and IDPs face * Valid driving license.WHAT WE OFFER* Duty station: Saint Marc, Artibonite, Haiti * Contract: fixed national contract signed with ECSI, 6 months (renewable subject to funding and performance) * Travel: 30% to areas of intervention, regular travels to Petite Riviere de l’Artibonite, Verrettes et l’Estere * Salary/benefits**: grade 9 on NRC’s salary scale**, with accompanying terms and conditions * NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability. * We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.Find out more about the benefits of working for NRCIMPORTANT INFORMATION ABOUT THE APPLICATION PROCESS* Internal candidates only: please click on the suitcase icon labelled “I am an employee” to be redirected to NRC’s internal careers site. * When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education. * Submit your application and CV in English, taking care to attach your latest CV. * Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered. * Only shortlisted candidates will be contacted. We receive many applicants for each vacant position. * If you have any questions about this role, please email [email protected] with the job title as the subject line.WHY NRC?The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.Watch this short video to see NRC in action.We contribute to the development of policy aiming to protect the rights of the displaced and we call for increased humanitarian funding and engagement on processes that will generate structural changes in protection and assistance in the region.Haiti is experiencing one of the most severe humanitarian crises in its recent history, with approximately 1.4 million displaced people—a 48% increase since September 2024—and 2 million facing emergency levels of food insecurity (IPC 4). The escalating violence, limited humanitarian access, and systemic breakdown of essential services demanded urgent intervention. For this purpose, NRC decided to start up a new operation in Haiti and started programmatic interventions in early 2025 whilst setting up an office in Port-au-Prince. The ongoing start-up continues with a planned expansion to new areas of operations with education and protection and potentially other programmatic areas.We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:* do demanding and professional work, often in challenging contexts. * join a work culture that empowers every employee to share ideas and take responsibility. * be part of a welcoming and supportive community committed to human dignity.Learn more about NRCABOUT USThe Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.Together, we save lives and rebuild futures.Safeguarding is central to NRC’s work. We expect all employees to:• treat everyone with respect and dignity• contribute to building a safe environment for all• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAHHOW TO APPLYFollow the link:https://ekum.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2019/job/20438